Privacy Policy
Last updated: January 18, 2026
1) Who we are (Controller)
LIVING COL SAS
Carrera 16, Cl 86, Ibague, Tolima, Colombia
info@livingcol.com | +57 314 214 3073
Responsible person: SINDY OSPINA
2) What data we process and why
A. Requests and support
Data provided via forms, email or messages.
B. WhatsApp support
If you contact us via WhatsApp, communication is handled through their services.
C. Newsletter and email marketing (Brevo)
If you subscribe, we process your email and preferences.
D. Website analytics (optional)
With consent, we use Google Analytics (GA4) via Google Tag Manager.
E. Marketing/Ads (optional)
With consent, we may use Google Ads and Meta Pixel.
F. Essential technical data
Minimal data for site security and operation.
3) Legal bases (GDPR)
- Consent
- Pre-contractual steps / contract
- Legitimate interests
4) Cookies and consent management
You can change your choice anytime via Cookie settings in the footer.
5) Tools and service providers
- Google Tag Manager
- Google Analytics
- Google Ads
- Google Search Console
- Meta Pixel
- Brevo
- WhatsApp
6) International transfers
Some providers may process data outside your country using appropriate safeguards.
7) Retention
We keep personal data only as long as needed for support, legal obligations, or consent-based processing.
8) Your rights
Access, correction, deletion, restriction, objection, portability, and withdrawal of consent.
9) Contact
info@livingcol.com (Use Privacy Request in the subject).